[make.it.right.]

United's reputation just keeps on getting worse. There is an airline who has no intention of dealing with issues as they come up-matter of fact, the way they deal with them is to just try to act like it doesn't exist. Which is pretty douchey if you ask me.

When people call them out(as with disabled passengers, which happened twice recently) United's MO  is, well, no MO. Well, more like they sic all of the trolls(who seem like paid employees of United. One of them has been confirmed to be a pimply faced 15-year-old boy(the nephew of a United employee, perhaps? this is the kid(because he IS one) who told the parents of a disabled child who was wronged by United:"Choose to to comply with rules or find another airline.Do I make myself clear?" Asshole, much? The fact that the United employees who occasionally try(and fail) to help customers...that they see the troll posts but ignore them says to me that is's sanctioned by United.Which is just really pathetic.

The other airline Facebook pages are a recipe for success and how to deal with stressful situations(weather, missing luggage, etc.) they also had bad problems with trolls but have all but troll-proofed their Facebook pages(especially Southwest-pretty much the only airline I'll fly anymore-gotta love their low prices!)

The troublemaker trolls don't have ANY original material, and nobody is safe, including the disabled, and people who are trying to see sick/dying family members. You could poke all sorts of holes in the trolls' posts-repeating the same things-and the typos.Usually I don't nitpick people for typos..but if they're trying to come off as credible, they're having the opposite effect.

Not only that, there is identity theft going on, on a HUGE scale. People are getting their identities stolen on Facebook-have no idea it is going on- the identity thieves set up fake Facebook accounts-

Facebook(and United, too) are aware of what is going on.. doing anything about it, well, that's another thing entirely. You can do a LOT before Facebook will consider kicking you off. It's one of the reasons I've given serious thought to leaving Facebook lately..the only reason that I stay is because a lot of my family(out of state family) are on there.Otherwise, I would have been gone a long time ago.